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Pangolin L Series FAQ

Pangolin L Series safes are available from approved resellers or can be purchased directly off our website.  Check our website for a list of resellers or contact us to find the one closest to you.

One year. The Pangolin manufacturer’s warranty for the Pangolin L covers any defect in materials or workmanship affecting your Pangolin safe for one year from the date of purchase by the original purchaser.  The usual T&C’s apply (not subject to abuse, etc.) and are detailed in the manual.

There is no SABS or SANS standard for a portable laptop safe.

Yes.

The Isofix dock actually requires no installation as it is attached directly to the standard Isofix tethers in your vehicle without any “installation” as such.

However if you want to secure your Pangolin L safe in your boot then it is necessary to install a plain dock or the replication Isofix tethers in a convenient location in your boot.  This is a DIY job or can be done by a vehicle fitment centre for you.  You can choose whether to drive to a centre or have the installer come to you.  Please contact us if you need help finding an installer.

The plain dock or tether kit is readily un-installed once the safe is removed.  The exposed mounting holes should be blanked off to prevent possible water and dust ingress and to maintain aesthetics.

No – this is not required for your Pangolin L Series safe.

If you have lost all your keys please contact us to find an approved locksmith who can help you to open the safe without damaging it.

Yes – you should be able to do this at any good locksmith if you provide them with one of your keys. 

Options are on the seats or on the floor or in the boot of cars or SUV’s.

Bakkies have additional options in the cab for horizontal or vertical mounting.

By law Isofix tethers are provided for the rear seats of all passenger carrying vehicles sold in South Africa.  Some vehicles also have Isofix tethers fitted to the front passenger seat.

There is a solution available from Pangolin Products or your installer in the form of a special fastener that can attach securely to the bodywork from one side only.

Unlike the Pangolin H, it is not essential for your Pangolin L safe to be secured to the steel bodywork of your vehicle, but it is recommended to do so.  If this is not possible then ensure that the alternative will provide the level of security that you require.

In order to maintain integrity of the installation it is recommended that the Pangolin L tether kit is secured with 4 bolts no smaller in diameter than those supplied and in the designated positions.  However this is not essential if the alternative meets your required level of security.

No, the Pangolin L series laptop safes are not compliant with either the FIREARMS CONTROL ACT or SANS 953-1 and cannot legally be used for firearms.

Presently we do not manufacture a safe for 17” laptops, but would be pleased to receive your enquiry as we would like to establish if there is sufficient interest to produce a larger safe.